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[2021] Bought seasons pass 3 months ago, but I don't have the High life?


Original Post — Direct link

So a couple months ago I bought the season pass 3 on Ubisoft to add to my collection. Yet today when I started anno 1800 it said that I do not own The High life even though it is in the season pass.

I checked in overview if I have it and it also did not show up there.

Is it a bug or do I have to buy it AGAIN, separately?

Anyway thanks for the help, and I wish you all a very nice day and weekend!

about 3 years ago - Ubi-WheelyDuck - Direct link

Hey there,

Sorry to hear that you encounter this.

I can confirm that we are currently investigating this for a permanent solution.

At this moment however I would recommend to restart Ubisoft Connect and verify your game files until you receive the 2GB update.

Many thanks for your patience

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