Original Post — Direct link

Hallo,

mein Profilbild ist plötzlich weg. Ich will ein neues Spiel starten, jedoch ist das Portrait, welches ich bislang nutzte, wieder gesperrt. Warum?

about 2 years ago - Ubi-Karl - Direct link

Hey @JainaPrachtmeer, thanks for reaching out and welcome to forums! 🙂
 
I am afraid that our team can currently only provide support in English language in these forums, therefore if you are able to translate your query, we will be more than happy to help.
 
Alternatively, if you prefer to contact us in your native language, you can either reach out to us via German forums or visit our support website and submit a ticket, where a member of our team will get back to you accordingly!