Original Post — Direct link

So, like many other I’ve purchased the cosmetic pack + industrial pack + the new lunar year pack via Steam.

When I launched the game via steam and then via Ubisoft Connect, the content wasn’t showing up like I’ve purchased it.

After reinstalling the game and brain scratch, I’ve unlinked my steam account from Ubisoft Connect, force closed both of them, launched Steam, launched Anno, a linking steam account pop-up showed up, liked my Steam account and then when in game menu the DLC pop-up appeared, of the cosmetic packs I’ve purchased.

Worked for me, hope this works also for you guys 🙂

over 1 year ago - Ubi-Froggard - Direct link

Thanks for sharing that this worked for you @itszv.

I just saw another post where someone was missing some cosmetics so I'll let them know to give this a try.