Original Post — Direct link
I purchased anno1800 a week ago.
But it's been less than a week since I bought the game, so it's on sale at a 50% discount.
I bought it for a full price, but I am so upset that I suddenly get a 50% discount.
I want to refund the full amount and make a purchase at a new discount, or get a 50% refund.
It feels like a regular price buyer is losing money due to a sudden discount that occurred in a short period of time.
Hope you can help soon.
about 4 years ago - Ubi-Milky - Direct link
Hello yongtros, thanks for getting in contact with us about the sale.

I am sorry to see you are disappointed you just missed out on getting a bargain. Have you launched the game since purchasing the game a week ago?

You can request a refund for a digital order within 14 days of making a purchase as long as the game has not been launched.

Return requests for digital products can be submitted by selecting the 'Ask for a refund link' next to the relevant product on the Order History page of the Ubisoft Store.