Original Post — Direct link
Since the 9.3 update for me the game is pretty much unplayable. Everything loads incredible slow even pausing the game takes at least 10 seconds. If I move the camera to one side it gets stuck to that side and I can't do anything for a minute. I saw some people complaining about similar problems on other sides but the more the merrier so the problems don't get unnoticed and they can get fixed the next update.
over 3 years ago - Ubi-TheBerry - Direct link
Hey guys,

Sorry for the delay in getting back to you and to hear performance has dropped since 9.3

Could you guys please try the steps in our troubleshooting guide? As they're designed to combat these sorts of issues

Please let us know how you get on or if there are any changes!
over 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by Maraiko14
Hello,
I have the sames issues since 9.3 but it's a little bit better with the update 10 but it s still annoying. By example, when I want to trade with my island with a boat , the game will freeze before showing the trading screen or when I want to start an expedition, I'll have to wait at least 1min to see the Captain and the posibility to affect a boat to the expedition. Also, sometimes there is random freeze during 5-20sec.

Thank you
Hey Maraiko14,

Thank you for getting in touch!

I'm sorry to hear you're having issues!

Do you happen to have a 20 or 30 series GPU?

We are looking into performance issues with ranges or Nvidia GPUs, could you please try rolling back your GPU driver and let us know if this persists?

Or of course if you have another GPU set up

Thank you!