Original Post — Direct link

My palace main building disappeared on my island. Its still functional but I can no longer interact with it. I've tried reloading, reinstalling and veerifying game files but no luck.

almost 3 years ago - Ubi-SpaceCats - Direct link

@ltjake Sorry to see you're having these issues with your Palace. Can you please attempt the steps in our PC Troubleshooting guide here?

almost 3 years ago - Ubi-SpaceCats - Direct link

@ltjake Thanks for trying those for me. Can you please open a ticket with our Support ticket here, so that the appropriate teams can investigate this?