Original Post — Direct link

Keep getting random "Matchmaking: Not Available" error messages. Nothing has changed on our end, fix your servers please.

almost 3 years ago - Ubi-Thrupney - Direct link

Hi, @dfortae , welcome to the forums!

We've not had any reports of any server issues, so it's really unfortunate that you've had matchmaking issues. Although nothing seems to have changed on your end, I'd like to nonetheless invite you to have a look at our connectivity guide, as its steps do solve the majority of issues. In particular, from that article, please remember to reset your network hardware, switch to a wired connection (if possible, and if you aren't already), you've got your Windows install updated, and you don't have any programs blocking your connection.

If after those steps the issue persists, please let me know - I'll have some further troubleshooting steps we can try.

almost 3 years ago - Ubi-Thrupney - Direct link

Hi, @dfortae , welcome to the forums!

We've not had any reports of any server issues, so it's really unfortunate that you've had matchmaking issues. Although nothing seems to have changed on your end, I'd like to nonetheless invite you to have a look at our connectivity guide, as its steps do solve the majority of issues. In particular, from that article, please remember to reset your network hardware, switch to a wired connection (if possible, and if you aren't already), you've got your Windows install updated, and you don't have any programs blocking your connection.

If after those steps the issue persists, please let me know - I'll have some further troubleshooting steps we can try.