Original Post — Direct link
I have a Mircrosoft Surface Book Performance Base with a Nvidia Geforce 965M to play Anno 1800. It ran very good with medium graphic settings. After loading the update 5.2, the game isn't running anymore. Already in the main menu the GPU has 100% load and I have 4 FPS in game..
I already updated the GPU driver, Windows and reinstalled the whole game..

Does anybody have an idea where this kind of problem comes from?

Thank you in advance!
almost 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by RaynCo179
I have a Mircrosoft Surface Book Performance Base with a Nvidia Geforce 965M to play Anno 1800. It ran very good with medium graphic settings. After loading the update 5.2, the game isn't running anymore. Already in the main menu the GPU has 100% load and I have 4 FPS in game..
I already updated the GPU driver, Windows and reinstalled the whole game..

Does anybody have an idea where this kind of problem comes from?

Thank you in advance!
Hey there,

Really sorry to hear this, can I just check what happens if you try running in low graphics settings for testing purposes?

I would also in this situation advise you to follow the steps in this support article

Any trouble just let us know