Original Post — Direct link

I was just in Ireland when I was near a cave and collected an artifact after heading into the cave it’s saying failed to save progress. I tried restarting the game like it says and it’s still continuing. Any fixes for this?

over 3 years ago - Ubi-Nacho - Direct link

@fishingmike97 Hi there,

Sorry that you've not been able to save your game.
Would you be able to answer a few questions, so that we can offer some troubleshooting?

• Do you ever use rest mode whilst playing the game or do you always close the application first?
• Are you able to manually save your game?
• How often does it happen?
• How much playtime (in hours) have you lost if any?
• Do you own the Wrath of The Druids expansion? If so does this issue only occur whilst playing the Wrath of The Druids content or do you also experience it on other maps in the game?

Thank you for reaching out!

over 3 years ago - Ubi-Nacho - Direct link

@fishingmike97 Hi there,

Sorry that you've not been able to save your game.
Would you be able to answer a few questions, so that we can offer some troubleshooting?

• Do you ever use rest mode whilst playing the game or do you always close the application first?
• Are you able to manually save your game?
• How often does it happen?
• How much playtime (in hours) have you lost if any?
• Do you own the Wrath of The Druids expansion? If so does this issue only occur whilst playing the Wrath of The Druids content or do you also experience it on other maps in the game?

Thank you for reaching out!

over 3 years ago - Ubi-TheBerry - Direct link

Hey guys,

Thank you for getting back to us!

@DanielKay28 - could you please confirm;

  • If you've ever lost any progress following this message? (If so, how many hours?)
  • How often does this happen? (Is it during every play session?)


@fishingmike97 - Have you yet tested the game without using Rest Mode to see if there's any improvement or changes at all?

Thanks guys!

over 3 years ago - Ubi-TheBerry - Direct link

Hey guys,

Thank you for getting back to us!

@DanielKay28 - could you please confirm;

  • If you've ever lost any progress following this message? (If so, how many hours?)
  • How often does this happen? (Is it during every play session?)


@fishingmike97 - Have you yet tested the game without using Rest Mode to see if there's any improvement or changes at all?

Thanks guys!