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Unable to login ubisoft connectin ac valhala , and unable to claim einherjar bow I scored close to 1 .5 millions

Unable to login ubisoft connectin ac valhala , and unable to claim einherjar bow I scored close to 1 .5 million

over 3 years ago - Ubi-Mark. - Direct link

Hello @babybutcher1989,

Sorry to hear that you are unable to connect at the moment. Can you please provide us with more details. i.e. what error are you receiving, if any? Additionally, have you tried claiming your reward through the website, by any chance?

Many thanks and if you have any additional questions, please let us know.

over 3 years ago - Ubi-Mark. - Direct link

Hello @babybutcher1989,

Sorry to hear that you are unable to connect at the moment. Can you please provide us with more details. i.e. what error are you receiving, if any? Additionally, have you tried claiming your reward through the website, by any chance?

Many thanks and if you have any additional questions, please let us know.

over 3 years ago - Ubi-Litten - Direct link

Hi there, thanks for your patience while we are getting this looked into. Our development teams are temporarily removing this Community Challenge following issues with some players not having their contributions tracked or rewards granted. The Einherjar bow will return to Ubisoft Connect as a reward in the future after the problems are resolved for all players. Once additional information becomes available, it will be posted her on these forums along with our official social media outlets so please keep an eye out for any update in the near future.

over 3 years ago - Ubi-Litten - Direct link

Hi there, thanks for your patience while we are getting this looked into. Our development teams are temporarily removing this Community Challenge following issues with some players not having their contributions tracked or rewards granted. The Einherjar bow will return to Ubisoft Connect as a reward in the future after the problems are resolved for all players. Once additional information becomes available, it will be posted her on these forums along with our official social media outlets so please keep an eye out for any update in the near future.