I purchased Anno 1800 Complete yesterday, but the DLC portraits are unavailable. I clicked on them and brings to to Club Shop, which I have all the items there (including all 7 characters) green check mark and message that it is available to be accessed in the game.
Yet it all shows up as locked.
I verified the files, did not help.
https://i.imgur.com/OW6t42S.jpg
Yet it all shows up as locked.
I verified the files, did not help.
https://i.imgur.com/OW6t42S.jpg