Original Post — Direct link

Hello everyone,

has anyone else encountered this graphical issue where the horses and the front wheels from some ambient traffic carriages (not from the warehouse) are missing?
This happens even on a new savegame. All DLC are enabled, no mods. Latest GPU drivers are installed and I have verified game files. Lowering graphics settings doesn't solve it.

My PC Specs: GPU: Nvidia GeForce RTX 2070 SUPER; CPU: Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz; RAM: 16.0 GB; Windows 10

over 1 year ago - Ubi-LadyBlue - Direct link

Hey everyone and apologies for my delay!

I'm sorry to see that all your horses have turned invisible!

Thank you all for the information and images you've gathered for me; I've made sure everything was passed along to the appropriate teams for them to check into. If anyone finds or needs anything else at all, please don't hesitate to reach out!

over 1 year ago - Ubi-LadyBlue - Direct link

Nice work @Asterix201252, thanks for grabbing me that video clip! I went ahead and made sure it was added to the report for the teams.

@Godzilla027, if you've already completed this troubleshooting, could I have you create a support case with your system files attached? I'd like to try to look into these crashes a bit more with you to rule a few things out.