Original Post — Direct link
Is anyone having issues with captain tobias getting stuck at a pier and never leaving rending that dockland unusable?

I just waited 24 minutes on fast forward to see if he would leave. He is still in the same dock and I cannot delete the dock.
about 3 years ago - Ubi-Milky - Direct link
Hello everyone, sorry to hear you are facing this bug with Captain Tobias.

If anyone could upload a clip of this, to a hosting site such as YouTube and post it in this thread, tis would be useful for us to pass onto our QA team.

In addition to this, if you could like to send us your save files for investigation, we may be able to resolve this issue sooner.

Your save file should be located here by default - %userprofile%\Documents\Anno 1800\accounts

Please log into our support website here - https://support.ubisoft.com/en-GB/Cases/New

This will take you to a new case creation page with a text box where you can specify which game and platform you are playing and what bug you have experienced.

- Next, select the 'Add' Files button
- Add the requested files (if you compress the file please make sure this is a .zip file and under 5mb)
- Select 'Submit My Case' to submit your support case

Once we have received your saves that are affected, we can pass this onto our QA team to replicate and try to resolve. Thank you for your help with this