Original Post — Direct link

Hello.

Several times now I've been unable to deliver goods for quest missions. In fact, one time I did deliver it, and the flotsam went into the correct clipper, but the game didn't register I had delivered it and failed my quest.
Things I've tried:
-using CTRL+CLICK to automatically deliver to clipper
-dropping item near clipper (this has worked twice, but won't always)
-relogging and reattempting the above

Is there a way to fix this on my end? It seems to have been an issue for a while according to Reddit.

Thanks for your help!

about 3 years ago - Ubi-Thrupney - Direct link

Thanks very much for your insights into this issue, @casosad - I really appreciate it!

We certainly recommend reloading a save in case of issues, but we'd rather the issues weren't happening at all, of course. If you find you're unable to deliver goods for quest missions, we'd really appreciate a video showing this happening, as this best lets us investigate the issue internally. I know not everyone is able to record footage of gameplay, however. Microsoft has a support article here showing how to use the Xbox Game Bar to record gameplay footage.

Thanks for the reports, everyone. Let me know if there's any questions at all, or if you continue to run into this issue.

almost 3 years ago - Ubi-Nacho - Direct link

Hi @SirHarryPierce

Thank you for the screenshot and the above clip!

We've contacted the game team for more information on this, and we'll be sure to report back once we have news. If you have any questions in the meantime, please be in touch.

almost 3 years ago - Ubi-Nacho - Direct link

@Ursto @Casosad @SirHarryPierce

Thank you all for your reports so far. If possible, the team would like to take a look at any of your save files affected by this.

Could you please open a case with us via any of the following:
Ubisoft Support Website - http://support.ubi.com/Cases/New
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

Once you have done so, if you could attach your save file to the case, it would be much appreciated!