Original Post — Direct link

Hallo, habe folgende Fehlermeldung beim Starten von Anno 1800 über Steam:

Bei der Authentifizierung des Produkteigentums ist ein Fehler aufgetreten. Bitte
kontaktiere unseren Kundenservice, falls du Hilfe bei der Lösung dieses Problems benötigst.

over 1 year ago - Ubi-LadyBlue - Direct link

Hello @OFDM740!

Apologies for my delay but please note this has been posted to our English Discussions. Could I have you translate your post for me if you're okay with receiving responses in English here? This is only because we try to avoid automatic translation tools which can lead to potential misunderstandings

We also have other language options that can be located at the bottom right of the page. Just click on "English" to see a drop-down menu that will take you to the other language Discussions we have support available on. 

Additionally, you're welcome to start a support case with us and have a member of your regional team assist further. I'm sorry for any frustration or inconvenience this causes you!