Original Post — Direct link

Every time I open an app or alt+tab from the game it immiediatly crashes.
I have tried verifying the files and running the .exe as administrator.
I have a good gaming PC so it's not the cause.
The game also takes around 20 seconds to launch and then another 20 seconds to load, I never had an issue like this with any other game.
What do I do?

about 3 years ago - Ubi-TheBerry - Direct link

Hey there @Kast3M

Thank you for reaching out to us, sorry to hear you're experiencing crashes!

May we please know if you happen to use Logitech G-Hub at all?

And that you're using Windows 10 (as some players have updated to Windows 11 early, which is not yet supported).

And please make sure you give all the steps in our PC troubleshooting guide a try as these should help resolved any performance or crashing issues.

Let us know how you get on, thank you!

about 3 years ago - Ubi-TheBerry - Direct link

Hey there @Kast3M

Thank you for reaching out to us, sorry to hear you're experiencing crashes!

May we please know if you happen to use Logitech G-Hub at all?

And that you're using Windows 10 (as some players have updated to Windows 11 early, which is not yet supported).

And please make sure you give all the steps in our PC troubleshooting guide a try as these should help resolved any performance or crashing issues.

Let us know how you get on, thank you!

about 3 years ago - Ubi-TheBerry - Direct link

Thanks for getting back to us @kast3m, glad to hear you've been able to get it working!

We are working on an issue at the moment where Alt-Tabbing is causing crashes when the G-Hub application is also running.

Watch this space as we hope to share updates when we hear them from the team.

And of course if there's anything more we can help with, please let us know!

about 3 years ago - Ubi-TheBerry - Direct link

Thanks for getting back to us @kast3m, glad to hear you've been able to get it working!

We are working on an issue at the moment where Alt-Tabbing is causing crashes when the G-Hub application is also running.

Watch this space as we hope to share updates when we hear them from the team.

And of course if there's anything more we can help with, please let us know!