Hello, since the new update and DLC I am not able to move the camera around the map. The mouse can be moved to the corners but the screen is frozen. Zooming is possible as well. The DLC content works fine and I can open savegames but I can not play properly. Thank you!
Hello @tschuli333 thank you for getting in touch with us and sorry to hear you are having trouble moving and navigating the maps after the update.
To check if this issue has been caused by a corrupted file or missing file that can sometimes occur if a game update was interrupted, could you please try verifying your game files? Verifying your game files can often solve this, or will at least help rule out a corrupted or missing file as a possible cause.
Here aresome guide explaining how to run this check per launcher >
Ubisoft Connect > https://www.ubisoft.com/help?article=000060529
Steam > https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
Epic > https://www.epicgames.com/help/en-US/technical-support-c90/general-support-c91/how-do-i-verify-game-files-in-the-epic-games-launcher-a3638
After allowing the verification process complete (can take several minutes), please re-launch the game and let us know what happens?
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