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[2021] [Crash/Freeze]Anno 1800 DirectX Error- An unexpected directx error occurred present failed!


Original Post — Direct link
I start playing the game and after 5-10 minutes, my game crashes and gives this error.

-Windows directory is up to date

-My DirectX driver is up to date

-My screen card is up to date

I guess it's not about me, how is this solved?
about 4 years ago - Ubi-Karl - Direct link
Hey AdaletNamluda55, thanks for getting in touch and I am sorry to hear about this.

I can confirm that this issue has been brought up by a number of players and as it stands, it is currently being investigated by our development team.

For your future sessions of gameplay, make sure that you run the latest version of your video card driver and try to run the game in DirectX11.

Apologies for the inconvenience this is causing and thank you for your patience in the meantime.
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