Original Post — Direct link
Hello!
I just bought Anno 1800 and I have played 5h when suddenly the game crash and say "an unexpected DirectX error orrucer. Present failed." I can not not start the game without this happening. What is going on?

/Emelie
over 3 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by Zelva111
Hello!
I just bought Anno 1800 and I have played 5h when suddenly the game crash and say "an unexpected DirectX error orrucer. Present failed." I can not not start the game without this happening. What is going on?

/Emelie
Hey there,

Sorry to hear that you are having trouble with Anno crashing.

If you are still having this trouble, would it be possible to try these PC troubleshooting steps.

Any trouble at all just let us know

-Ubisoft Support��