over 4 years ago - EA_Cade - Direct link
Hi @EzzEdeenA,

Your event viewer shows an error indicative of a failed Windows 10 update, can you ensure that your OS is fully updated? -EA Cade

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over 4 years ago - EA_Cade - Direct link
Hi @EzzEdeenA,

Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

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over 4 years ago - EA_Cade - Direct link
Hi @EzzEdeenA,

Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

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over 4 years ago - EA_Cade - Direct link
Hi @EzzEdeenA,

Sorry for the delay, was out of office. Is this still happening? -EA Cade

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