EA_Cade

Hi @cyanideed,

Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say on these matters.

We can... Read more

Hi @AING_Ashby,

If you suspect a user of cheating then please report them in game: https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/

Hi @SHOVLEHUNTER,

Awesome! Glad to hear it.

Hi @SHOVLEHUNTER,

That's correct.

Hi @SHOVLEHUNTER,

Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. 

We can't assist with this type of issue via AHQ I'm afraid.

Hi @TE_ONIM-X10,

Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. 

We can't assist with this type of issue via AHQ I'm afraid. ... Read more

Hi @Meerjungmannmann,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance.

We can't assist with this type of issue via AHQ.

Hi @FoRRTrESx,

Thanks for the feedback, I'll see that it gets to the right teams.

Hi @Artunias,

Thanks for the feedback, I'll see that it gets to the right teams.

Hi @RoboKuo,

Sorry to hear it. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all?

Hi @Iamfireareyou,

For voice chat with a headset you'll want to navigate to Settings - Audio and then turn Off Disable Voice Chat, for text chat instead you'll then turn Convert Incoming Voice Chat to Text to On in the same settings section.

Hey all,

The forums undergo a yearly "spring cleaning" and boards that have sub-forums that are rarely used get merged together.

 

As Anthem had about 12 sub forums that were rarely used they've been merged here instead.

Hi @Azazel7108,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance.

We can't assist with this type of issue via AHQ.

Hi @theunmasked7734,

Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, we can't assist with this type of issue via AHQ.  -EA Cade

... Read more

Hi @R1P3D,

Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say on these matters.

We cannot assist with a banned account in any way over AHQ. -EA Cade

... Read more

Hi @LuluLouie,

Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say on these matters.

We cannot assist with a banned account in any way over AHQ. -EA Cade

... Read more

Hi @DegoLocc,

Gotcha. Shoot me a DM on here with their forum name and I'll see that it gets to the right teams. -EA Cade

Hi @DegoLocc,

Click the 3 dots on the top right corner of one of their posts and select Report. Explain in the reason section why you're doing this and we can take a look. -EA Cade

Hi @koopatime155,

Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, we can't assist with this type of issue via AHQ.  -EA Cade

... Read more

Hey all,

This is being looked into at the moment. The Ruins of Shadowmark is indeed the Mark of Ruin and displays as such after purchasing it. -EA Cade