EA_Cade

EA_Cade


05 May

Comment
    EA_Cade on Forums - Thread - Direct
Hi @cyanideed,

Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say on these matters.

We can... Read more

07 Apr

Comment
    EA_Cade on Forums - Thread - Direct
Hi @AING_Ashby,

If you suspect a user of cheating then please report them in game: https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/ Aljo.png

28 Mar

Comment
    EA_Cade on Forums - Thread - Direct
Hi @SHOVLEHUNTER,

Awesome! Glad to hear it. Aljo.png
Comment
    EA_Cade on Forums - Thread - Direct
Hi @SHOVLEHUNTER,

That's correct. Aljo.png
Comment
    EA_Cade on Forums - Thread - Direct
Hi @SHOVLEHUNTER,

Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. 

We can't assist with this type of issue via AHQ I'm afraid. Aljo.png
Comment
    EA_Cade on Forums - Thread - Direct
Hi @TE_ONIM-X10,

Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. 

We can't assist with this type of issue via AHQ I'm afraid. Aljo.png... Read more
Comment
    EA_Cade on Forums - Thread - Direct
Hi @Meerjungmannmann,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance.

We can't assist with this type of issue via AHQ. Aljo.png

25 Mar

Comment
    EA_Cade on Forums - Thread - Direct
Hi @FoRRTrESx,

Thanks for the feedback, I'll see that it gets to the right teams. Aljo.png

15 Mar

Comment
    EA_Cade on Forums - Thread - Direct
Hi @Artunias,

Thanks for the feedback, I'll see that it gets to the right teams. Aljo.png

11 Mar

Comment
    EA_Cade on Forums - Thread - Direct
Hi @RoboKuo,

Sorry to hear it. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? Aljo.png

10 Mar

Comment
    EA_Cade on Forums - Thread - Direct
Hi @Iamfireareyou,

For voice chat with a headset you'll want to navigate to Settings - Audio and then turn Off Disable Voice Chat, for text chat instead you'll then turn Convert Incoming Voice Chat to Text to On in the same settings section. Aljo.png

03 Mar

Comment
    EA_Cade on Forums - Thread - Direct

Hey all,

The forums undergo a yearly "spring cleaning" and boards that have sub-forums that are rarely used get merged together.

 

As Anthem had about 12 sub forums that were rarely used they've been merged here instead.

Aljo.png

30 Jan

Comment
    EA_Cade on Forums - Thread - Direct
Hi @Azazel7108,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance.

We can't assist with this type of issue via AHQ. Aljo.png

18 Nov

Comment
    EA_Cade on Forums - Thread - Direct
Hi @theunmasked7734,

Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, we can't assist with this type of issue via AHQ.  -EA Cade

... Read more

31 Oct

Comment
    EA_Cade on Forums - Thread - Direct
Hi @R1P3D,

Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say on these matters.

We cannot assist with a banned account in any way over AHQ. -EA Cade

... Read more

30 Oct

Comment
    EA_Cade on Forums - Thread - Direct
Hi @LuluLouie,

Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say on these matters.

We cannot assist with a banned account in any way over AHQ. -EA Cade

... Read more

29 Oct

Comment
    EA_Cade on Forums - Thread - Direct
Hi @DegoLocc,

Gotcha. Shoot me a DM on here with their forum name and I'll see that it gets to the right teams. -EA Cade

Comment
    EA_Cade on Forums - Thread - Direct
Hi @DegoLocc,

Click the 3 dots on the top right corner of one of their posts and select Report. Explain in the reason section why you're doing this and we can take a look. -EA Cade


10 Sep

Comment
    EA_Cade on Forums - Thread - Direct
Hi @koopatime155,

Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, we can't assist with this type of issue via AHQ.  -EA Cade

... Read more

03 Sep

Comment
    EA_Cade on Forums - Thread - Direct
Hey all,

This is being looked into at the moment. The Ruins of Shadowmark is indeed the Mark of Ruin and displays as such after purchasing it. -EA Cade




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