EA_Cade

EA_Cade


20 Dec

Comment
    EA_Cade on Forums - Thread - Direct
Hiya @INSIDER_NL,

Thank you so much Standard smile

Hope you have a very happy holiday season! EACade

27 Dec

Comment
    EA_Cade on Forums - Thread - Direct

Hiya @CONGI_FF 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

03 Aug

Comment
    EA_Cade on Forums - Thread - Direct

@Byyywell wrote:

I recieved this aswell and im very skeptical what if the community managers account is comprimised.

 



Whelp, I had a good run. 

 

Aljo.png
Comment
    EA_Cade on Forums - Thread - Direct

Hi @The_Dude_Abidees,

Congrats, you're in. Please make sure to read the fine print.

Edit: @e.ea.com is the domain most of our account related emails come from, it is safe.

Aljo.png

25 Jul

Comment
    EA_Cade on Forums - Thread - Direct
Hi @TheN1ghtlock,

I can't really speculate on why the new account was banned, you would need to take that up with the Terms of Service team on the new account for any information related to a ban. Aljo.png
Comment
    EA_Cade on Forums - Thread - Direct
Hi @TheN1ghtlock,

If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say on these matters.

We cannot assist with a banned account in any way over AHQ. Aljo.png

22 Jul

Comment
    EA_Cade on Forums - Thread - Direct
Hiya @asukojo

I'm not aware of any issues like the one you're describing at the moment.
To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. Aljo.png... Read more

05 May

Comment
    EA_Cade on Forums - Thread - Direct
Hi @cyanideed,

Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say... Read more

07 Apr

Comment
    EA_Cade on Support Forums - Thread - Direct
Hi @AING_Ashby,

If you suspect a user of cheating then please report them in game: https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/ Aljo.png... Read more

28 Mar

Comment
    EA_Cade on Support Forums - Thread - Direct
Hi @SHOVLEHUNTER,

Awesome! Glad to hear it. Aljo.png
Comment
    EA_Cade on Support Forums - Thread - Direct
Hi @SHOVLEHUNTER,

That's correct. Aljo.png
Comment
    EA_Cade on Support Forums - Thread - Direct
Hi @SHOVLEHUNTER,

Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. 

We can't assist with this type of issue via AHQ I'm afraid. Aljo.png... Read more
Comment
    EA_Cade on Support Forums - Thread - Direct
Hi @TE_ONIM-X10,

Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. 

We can't assist with this type of issue via AHQ I'm afraid. Aljo.png... Read more
Comment
    EA_Cade on Support Forums - Thread - Direct
Hi @Meerjungmannmann,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance.

We can't assist with this type of issue via AHQ. Aljo.png... Read more

25 Mar

Comment
    EA_Cade on Forums - Thread - Direct
Hi @FoRRTrESx,

Thanks for the feedback, I'll see that it gets to the right teams. Aljo.png

15 Mar

Comment
    EA_Cade on Forums - Thread - Direct
Hi @Artunias,

Thanks for the feedback, I'll see that it gets to the right teams. Aljo.png

11 Mar

Comment
    EA_Cade on Forums - Thread - Direct
Hi @RoboKuo,

Sorry to hear it. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? Aljo.png

10 Mar

Comment
    EA_Cade on Support Forums - Thread - Direct
Hi @Iamfireareyou,

For voice chat with a headset you'll want to navigate to Settings - Audio and then turn Off Disable Voice Chat, for text chat instead you'll then turn Convert Incoming Voice Chat to Text to On in the same settings section. Aljo.png

03 Mar

Comment
    EA_Cade on Forums - Thread - Direct

Hey all,

The forums undergo a yearly "spring cleaning" and boards that have sub-forums that are rarely used get merged together.

 

As Anthem had about 12 sub forums that were rarely used they've been merged here instead.

Aljo.png

30 Jan

Comment
    EA_Cade on Forums - Thread - Direct
Hi @Azazel7108,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance.

We can't assist with this type of issue via AHQ. Aljo.png ...