over 5 years ago - /u/BioChrisSchmidt - Direct link

Originally posted by duckgrayson

Remember the human.

Whether it's other people on the sub or the devs/artists/community managers, etc. I say this because I remember the launch of Andromeda, and because I've worked in some form of customer service most of my adult life.

I am ULTRA hype for this game. I think it's going to be amazing and can't wait to get my hands on it. If though, after launch, for whatever reason you absolutely hate this game and think that Bioware or EA, or whoever, shit the bed and it has ruined your life...please, please remember the human.

Constructive criticism is valid and absolutely needed to improve the game, but it's up to us to help not spread hate or fall into hive mind toxicity on here and other social platforms. Don't retweet nasty shit, tell your friends not to be dicks if you see it outside of reddit. A lot of people that just want to work in an industry they love put a TON of their hard work and care into the game no matter how you feel about it. Be constructive, even be upset if it's warranted, but be mindful there is a person on the other side of the screen.

That's my only rant. I hope everyone f**king loves the game. Be excellent to each other.

We will screw up. We will disappoint you in the execution of your favorite feature. The important thing is you let us know. Then it's on us to listen, let you know how we're going to fix it, then fix it. And it may not be as fast as you would like, or we would like, but we're going to do the best we can. We're all aiming for the same thing: a fantastic, growing game with a great community.