Original Post — Direct link

First time playing ages, can usually manage around 15 minutes in freeplay before this happens, no warning just insta kick. Just me?

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over 5 years ago - /u/UNTDrew - Direct link

We are aware that some players have been experiencing more kicks from Freeplay recently. The team is looking into this and what might be causing it.

over 5 years ago - /u/UNTDrew - Direct link

Originally posted by Quasimiyao

Much appreciated. Besides one ctd it's been the same every time in my case, and what seems to be the most common one. Getting kicked to the news screen with the message "The server has shut down". It happened consistently from around 11am GMT which is when I started playing and continued being like that until last time I was online about 24 hours later. Just in freeplay sessions with the new events active, and I had either started or gotten close to an event every time. Only difference was that in the beginning I could only stay on for 4 max 5 minutes, and by the end of those 24 hours I was up to 20 minutes a few times, rarely less than 10. Curious if its gonna be even longer online before kick when I log on in a few..

Playing on PC, from Europe (Norway)

Thank you for the extra context. To my understanding, the increased reports of this are only in Freeplay, but let us (or EAHelp) know if there is anything unique on your end.

Like I said, the team is looking into this.

over 5 years ago - /u/UNTDrew - Direct link

Originally posted by Cocatox

any news on a fix for this bug?

because you cant play when you get kicked every 5 mins in freeplay and there are players coming back to get f**ked again by the connection issuses so they will never come back again.

No new updates as of yet. I know the team worked over the weekend to understand why it’s happening and I will update as soon as I have more information.

Sorry for the inconvenience and thank you for your patience.