[2019] I really hope the 95% is fixed for the Open Demo.

Originally posted by DesidusRenn

First off, let me say that I have been on the hype train for this game since the reveal at e3. Secondly, I am well aware that the demo and the main game are two completely different builds and that many bugs have been fixed for main release. All that being said I was affected by the 95% bug on PS4 and so were my 3 closest friends who I always play with. We were able to get into the game maybe 40% of the time, and were never once able to play together throughout the VIP demo, and not without lack of trying. When 2-3 of us were at least able to get in once or twice together we would all simultaneously crash when things started getting intense. (E.g. during major fights with big enemies) I was never able to complete the stronghold due to so many crashes and 95% bugs. What I got to play felt great but it was so disheartening to not be able to play with my friends and to crash right when things got good... I’m hoping that our experience during the open demo will be more consistent so that my friends, who are not quite as enthusiastic as me about Anthem, will be able to get a good taste of what will come on the 22nd. Also I would love to able to go through even 2 expeditions back to back without having to crash my game and completely reload lol.

Edit: spelling

Originally posted by fantino93

Hope this weekend will go smooth, the few moments when I could properly play the game were pretty fun & very promising for the full release.

Originally posted by DesidusRenn

I hope you realize how much this means to me! I’ve been a BioWare fan for years, and I’ve been looking forward to this game since the reveal!! It’s things like this that make me more excited for the experience! Thank you for your continued transparency and openness and know that I am still very excited to play both the demo and the actual release. I bet I can show this to my friends too and let them see that you guys really care about your player’s experiences! You guys are amazing!

Originally posted by Powatokaa

I can feel the sincerity in your comment, your awesome dude and it is really heart warming and re-assuring to get so much feedback from you. Cheers bro !

Originally posted by VeshWolfe

Here is the thing, and I’m sure it’s already been mentioned around BioWare. You are fighting an uphill battle with the general public. I believe in the game. Many of us in this subreddit believe in the game and in BioWare. However, there hasn’t been enough good marketing for Anthem yet to drown out the YouTubers and negative comment brigadiers on other social media. Last weekend’s persistence of the 95% loading bug gives them all legitimate ammo to use to call out how horrible this game MIGHT be. That isn’t to say I or anyone else here believes that, but if you aren’t a member of this community and you see all this negativity, you’re likely to skip Anthem.

So what I’m trying to say is this: if the 95% bug isn’t fixed for Friday, I feel like it be more responsible to delay the Demo or extend it past the weekend (until launch?) to facilitate fixing the bug. If you don’t, and the general public is exposed to this bug, it won’t matter how good the final version of the game is, it won’t be a success.

Originally posted by Jerry_from_Japan

But has it had the 95% load bug?

Originally posted by KernalCinders

I felt the same way while playing the demo.

I mean it was frustrating as a player but as a collective for you guys to see your baby having convulsions must've been horrific.

Originally posted by Jerry_from_Japan

I guess then the question becomes if you didn't run into it in the build we're playing as the VIP and Open Demos (which I'm sure was tested extensively) and it was something new, what's to say you will run into it the current/finished build?

Originally posted by Professor_Snarf

Hey, since you are the audio director, what’s up with the sound dropping while in the game?

I was only able to play about 3 minutes of a mission. thanks to the loading bug and the game hard crashing my ps4, but the sound dropped in there and Fort Tartsis

Originally posted by Professor_Snarf

I’m on a PS4 pro, but that’s great its fixed. Thanks

Originally posted by Professor_Snarf

Honestly I’m more concerned with the hard crash of my Pro. It shut off like someone pulled the plug. I’ve read that it happened to others.

If the audio bug is causing the CPU to work harder, then that may have caused it to heat up and trigger the safety shutdown of the system. Is that a possible scenario?

I believe you will fix it for launch, but I’m really wary of risking another hard crash this weekend.

Edit, spelling

Originally posted by my_name_isnt_clever

I love seeing you guys in here. I haven't been keeping a close eye on the game until recently, I can't think of any other devs working with AAA publishers who just casually show up on social media. I hope it becomes an ongoing trend.

I always feel bad for the developers of games that get completely shit on by the community. It's so much easier to empathize when you see individuals interacting and not just as names in the credits. Now I can play the game and experience some great sound design and think "BioWareJer was involved in this! I talked to that guy!"

Good luck to you guys, I hope we have a great open demo and launch.

Originally posted by HighNoonViper

Also had this issue where my sound cut out a couple times. No crashes though.

I know you might not have the answer to this but do you know if 4k hdr will be better optimized at launch? I switched to 1080p manually on my pro and the difference in frames was pretty noticable. Will there be a locked 30 fps or something?

Originally posted by HighNoonViper

Awesome thank you, I really hope the game can offer a smooth 4k experience.

Another note is having performance mode and resolution mode optimized in game would be a nice little touch, as well as the ability to adjust hdr brightness specifically.

Not sure if this was intended but entering the water tunnel in the stronghold was incredibly dark and disorienting.

In regards to audio when downed it feels grim to have the audio become muffed and have to stare at your downed corpse the whole time rather than view your teammates and feel part of the action.

Any chance that might be implemented into the near future?

Thanks for taking the time to reply to all these questions. Release cant come soon enough.

Originally posted by Professor_Snarf

The audio turned off and then the system shut down soon after.

Unrelated I guess, but yes it’s crazy. It’s never happened with any other game, and from other accounts this weekend it wasn’t just me that it happened to.

I may just wait a few months on this one, wait and see. I know you guys are working hard and I really do appreciate the candor. But at the same time, this really feels like it’s going to be a shaky launch.

Cheers

Originally posted by Coughingmakesmegag

I also had my PS4 Pro (newer quieter model) shut off completely while in a mission with friends. I sent the automated bug report though I'm not sure if you guys actually receive those. Only happened once and I played the demo alot.

Originally posted by hugh_jas

Can you comment on how the frame rate is for console at launch? The demo runs in average maybe 25 fps. A constant steady 30 would be nice. Thank you in advanced!

Originally posted by JupiterRyse

I think I played too much ME tonight. For some reason your answer remind me of a Salarian 🤷‍♂️😂

Originally posted by hugh_jas

Thank you so much for the answer.

If you have time to answer one more, i was wondering if anyone over there is still working on a 1080/60fps mode for the xbox one x and ps4 pro?

Everyone here appreciates all you guys working so hard to answer our questions!

Originally posted by PM_HOW_WAS_YOUR_DAY

I'm not 100% certain if it will get fixed

Ah, stuck at 95% certainty. I understand.

Originally posted by dtbjohnson

Do you have any idea what causes it? Is there anything we can do on our end to avoid or help?

I´m sure the community would be glad to help out with all sorts of data to point you to the problem. System speccs, ISP, whatever helps you identifying the problem.

Originally posted by RayzTheRoof

But I have this issue on PC

Originally posted by RayzTheRoof

I'll try a bunch this weekend. I had issues where I lost only some audio elements in big fights in the stronghold while collecting those wisp things. Most noticeably the audio of my javelin effects like sprinting and flying jets disappeared. But after a fight they came back.
I did completely lose all audio at some point though and needed a game restart.

Also, thanks for the response so late at night.

Originally posted by SirWilliamB

has the looping guns sounds been fixed in the release build? i noticed throughout the demo on a few occasions squad mates guns would sound like they are firing indefinitely even though they are not shooting.

​

Also i might have notable thing to add to system crashes, my console crashed out to the dashboard 3 times WHILE firing the autocannon class of weapon. All 3 times it happened.

Originally posted by Gwynbleidd3192

Most of us fans appreciate your hard work it trying to fix these issues. Bugs are a reality, and while the 95% issue was kind of annoying, my friends and I still got to play and the actual game is f**king phenomenal<3

Originally posted by Kazan

stop dividing by zero, bioware! :P

Originally posted by xeznut

This was what I needed to read, that the specific bug is being addressed and won't be present in the final build, even if it's through a patch. Of course I hope that this weekend demo doesn't have the 95% bug, but if it does, I won't freet. It's frustrating, but by now we ( the VIPs) already know how to "bypass it". We should be able to enjoy the demo. The problem has to be fixed for the launch and this is the first time I see some indication of it being identified, not present in the gold build and if it rears its ugly head, fixable. Thank you for the info, no more cancelling the pre-order for me.
And to all BioWare, thank you for Anthem. I do think you've got something very special on your hands. Thank you!

Originally posted by antoineflemming

Well, I guess I and many others won't be able to play the Open Demo either since it'll be in the same state as the VIP demo. Just seems like we wasted our money on a preorder bonus that simply doesn't work for us. And given that this issue still exists with another Frostbite game (BFV), I really don't have much confidence that this 95% loading issue will ever be fixed. I wish you all luck with the launch, though.

Originally posted by RayzTheRoof

Gotcha, I'll be playing a lot and either streaming or recording this weekend so I'll try to catch something.

Originally posted by SirWilliamB

2 times it happened in freeroam while in one of the dungeon / cave areas Other time was during the stronghold mission, but in this case the whole party crashed out simultaneously which leads me to believe that one was due to networking.

Originally posted by StrangerdangeRus

I noticed that selecting easy instead of hard would often bypass the 95% loading error.

Originally posted by chruiz20

How about extending the demo until it is fixed? Think about it, some people like myself pre ordered the game to try out the demo but, due to bugs haven't gotten too or played a few times when we were lucky to get in.

I have a job and I get limited time off to play. It really left a bad impression from sitting at a loading screen for hours.

Originally posted by Guyver84

I had the 95% issue on PC until I uninstalled from my hdd and reinstalled to my ssd and didn't happen again the rest of the weekend.

Thought it might of been reinstalling it to the ssd that fixed it but it might of just been reinstalling it that fixed it because my friend had it in his ssd it it was happening to him.

Which made think maybe it was something with the preload that caused it.

Not sure though but thought I would mention it to you at least.

Originally posted by Six2fall

Seeing title says audio director can you let us know if the audio bug that caused some to lose all audio until reset system been fixed

Originally posted by vekien

Best of luck, if it helps I am on PS4 Pro and while I never had any Crash like Snarf mentioned, I had 1 instance of "no music" (but still SFX) and one instance when free playing where a large crackling sound occurred, there was nothing around me at the time i was just enjoying the view. (Sounded like megatron just got slapped), maybe it was a sound way in the distance traveling over :D

Originally posted by antoineflemming

Thanks for the quick response. That's good to hear. Just so that I can manage my expectations for this weekend, I have to ask: Is the issue only fixed for the final build of the game or is there a chance it's fixed for this weekend's demo as well?

Also, thanks in general for the communication. It's refreshing to see this level of communication from devs. This sort of thing isn't as common as it should be, so I'm very grateful that you took the time to respond. It means a lot and just your communicating does give me a lot of hope.

Originally posted by Six2fall

Thank you for replying. I'm on ps4 it only happened once but I didnt get to play a lot. When it happened i was in stronghold as a storm & there was a loud pop like there was a delay from an ability that combined with my gunfire. Once it went out I would sometimes get garbled gunfire that sounded like grinding ontop of the audio. I attempted to switch audio to headphones & back but wouldnt get anything from either. Once finished stronghold I still didnt get audio at tarsis so closed app but I didnt have audio in ps4 menu either. After a reset it was fine. If it happens again is there easy way to share a video of it, I dont have capture equipment nor do I stream but would like to send if it helps

Originally posted by Six2fall

Well hey you've made progress on fix so awesome & now that I know my system isnt about to die having it happen in demo wont be end of world. Thanks for clearing it up for me I saw you talking about that but wont sure if was same issue.

Looking forward to launch & think you guys are doing a great job with game plus interacting with us fans. Must admit I have been very skeptical heading into the vip demo, I refused to take anything saw or heard at face value but since devs have been so open I wanted to try for myself & then judge. Well anthem won me over very quickly I still have some concerns but that's mostly cause my hype went from like 25% to 2000% & now I went soooo much more.

Anyways thank you for hard work & please keep it up

Originally posted by Wellhellob

I guess Storm ultimate triggers the bug. It only happened when i unlock the Storm javelin(last hours of the vip demo) and tried his ultimate. Bugs aside the sound in the game is amazing!

Originally posted by AuraMaster7

Given that there's been an additional day since this information, is there anything new about the infinite loading bug? The demo launches in only a little over 12 hours so here's hoping the team pulls through and squashes the damn thing.

Originally posted by Coughingmakesmegag

Just FYI this just happened to me again when I closed the Open Beta app. Whole PS4 Pro shutdown and rebooted and gave error code CE-36329-3 when it came up (after disc check). Sending report now through ps4.