[2019] Day Zero Patch Bugs Megathread

Original Post — Direct link

We're hearing widespread reports of bugs starting to appear immediately following the day zero patch. Post them in here! Format is as follows:

**SUMMARY:** Summarize the problem in a short sentence.  

**BUG/ISSUE:** Explain exactly what the problem is, how it's affecting you, the game, etc.   

**REPRODUCTION:** If possible, write out the steps that led to the problem in the first place.  

**TECHNICAL INFORMATION:** Your platform, operating system, hardware, etc.   

**ADDITIONAL INFORMATION:** Include screenshots or a video here, link to them.

Just copy and paste, and fill out as much as possible.

External link →

almost 6 years ago - /u/Darokaz - Direct link

Originally posted by sleazymole

SUMMARY: Level 30, only 3 Javelins unlocked.

BUG/ISSUE: Level 16 Javelin unlock never credited to account.

REPRODUCTION:Couldn't unlock Storm at 16.... Token was consumed but dont have access to storm Javelins

TECHNICAL INFORMATION: Windows 10

If you put in a ticket at https://help.ea.com/en/contact-us/?product=anthem we should be able to get this fixed for you.

almost 6 years ago - /u/Darokaz - Direct link

Originally posted by Wh1teCr0w

Howdy! Do we know if there is going to be a hotfix for the previous patch regarding bugs and performance issues?

The team is investigating all of the issues that have been reported on this thread. I'll provide more updates when I have them.

almost 6 years ago - /u/Darokaz - Direct link

Originally posted by SuperSneaks

SUMMARY: Game will not connect to EA

BUG/ISSUE: If my game disconnects from EA while playing it will not reconnect. Quitting the game, rebooting the Xbox will not resolve the issue.

REPRODUCTION: Just play the game and see if it loses the connection to EA. Then see if it will reconnect.

TECHNICAL INFORMATION: Xbox One S

ADDITIONAL INFORMATION: After the game disconnects I've noticed that the intro/loading screens lose sound and the video seems to freeze or have stutters.

We just made some adjustments that should make connecting on Xbox One smoother. Can you try again to see if it works?

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