about 3 years ago - EA_Illium - Direct link

Hey @X-TRI389 can you try the following steps and let us know if you continue running into issues?

 

DNS settings: https://en-americas-support.nintendo.com/app/answers/detail/a_id/22411/~/how-to-manually-enter-dns-s... it fixed a few apex connection errors for my players 

 

Clear Cache: 

  1. Open System Settings on the HOME Menu 
    2. Then select System ⇒ Formatting Options ⇒ Clear Cache. 
    3. Select the user you'd like to clear the cache for, then follow the on-screen instructions.

Data Corruption: 

  1. Open the System Settings from the Home menu 
  2. Go to Manage Software and select Apex Legends 
  3. Choose Check for Corrupt Data 
  4. Choose Redownload if it finds any corrupt data 
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