over 4 years ago - EA_Kent - Direct link

Hi @XxxLegendGuyxxX

 

Have you had a chance to try power cycling your Xbox to see if that helps at all? If it's still happening after that I'd recommend giving this a shot as well: 

 

Open up your Xbox Settings, then go to Network Settings. From there go to Advanced Options and select the option to clear the Alternate MAC Address. The Xbox will restart after that. Let me know how it goes when you can. 

 

Thanks!

 

 

/Kent

Kent.png
over 4 years ago - EA_Kent - Direct link

Hey @Coodie_515

 

On PS4 I'd recommend giving the steps here a shot when you can: 

 

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

 

Let me how it goes when you have the chance. 

 

 

/Kent

Kent.png
over 4 years ago - EA_Kent - Direct link

Hey @P3sion

 

If you haven't already I'd recommend starting off with the basic connectivity troubleshooting steps from the EA Help website. 

 

If that doesn't help check out the PC-specific steps as well. Let me know how it goes when you've got a chance. Thanks!

 

 

/Kent

Kent.png
over 4 years ago - EA_Kent - Direct link

@FireGamer597 

 

Does it seem like it's happening when you're grouped up with specific people, or is it just any time you're in a squad no matter who else is there? 

 

 

/Kent

Kent.png





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