Hi @Raven9996,
From what you shared, it sounds like you responded in kind. If you respond to bait and yourself bait further reactions you're putting your own account in line for bans and suspensions by breaking the rules yourself.
If you happen to encounter other toxic players in-game, please let us address those members instead, don't take it on yourself to put manners on them. You can help us to see the content by reporting it and protect your EA account in the process by not taking the bait and feeding the trolls any further. The team that handles this cases will see the reports and follow-up appropriately.
- EA_Lanna
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Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds