over 2 years ago - EA_Lanna - Direct link

Hi @Raven9996,

 

From what you shared, it sounds like you responded in kind. If you respond to bait and yourself bait further reactions you're putting your own account in line for bans and suspensions by breaking the rules yourself. 

 

If you happen to encounter other toxic players in-game, please let us address those members instead, don't take it on yourself to put manners on them. You can help us to see the content by reporting it and protect your EA account in the process by not taking the bait and feeding the trolls any further. The team that handles this cases will see the reports and follow-up appropriately. 

 

- EA_Lanna

 

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over 2 years ago - EA_Lanna - Direct link

Hi @Raven9996

 

I'm sorry, this isn't something we can overturn. If a ban or suspension was correctly added for rule-breaking, it's there to stay until the duration has passed. In your case, once the 7 days are up, you'll be able to return and play as normal again. 

 

Yes, please do report that behavior is you see it going on! For Apex, this article shares how players can send in reports to us: How to report players in Apex Legends games

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

over 2 years ago - EA_Lanna - Direct link

Hi @Raven9996,

Sure, well that depends on the kind of suspension you received. When you load up Apex, does a screen pop up with a ban message? Does this screen pop-up for other EA games you play?

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

over 2 years ago - EA_Lanna - Direct link
Hi @Raven9996,

Ah I see, I can't really advise you on that.

The suspension you received was added to restrict your access to the game(/potentially account depending on the suspension type) for that period of time.

To offer advise on how to play while your suspended would be to help you circumvent that ^^: No can do.

- EA_Lanna Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds






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