8 months ago - EA_Pulsar - Direct link

Hey @relaxior 

You can only reset account progress like that by unlinking your platform account from your EA profile. There is a warning that you must accept when making these changes. Is that what happened on your account? 

 

 

EA_PulsarAHQ

8 months ago - EA_Pulsar - Direct link

If you played the game before, this means that you already had an EA account. It's not possible to play the game without it. 

Your progress appears to have been reset because you unlinked your platform profile from your account. Our support team would need to check your account to confirm if that's the case. 

EA_PulsarAHQ

8 months ago - EA_Pulsar - Direct link

You can contact our support team so we can check your EA account history. 

EA_PulsarAHQ