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Sorry, but we do not grant any game content.
Sorry, but we do not grant any game content.
I am glad to hear that the problem was fixed. Thanks for letting us know.
As for the suspension of your account, we cannot make any changes here in the public forums. If you would like to appeal the sanction, our Terms of Service team specializes in handling such disputes.
Here are the steps you need to follow to reach them using the web form:
Get information about your EA Account lock, ban, or suspension ...
Read moreHey @xxdinoss I am sorry to hear you are experiencing trouble with your account. I recommend contacting our support team through our website, as we are unable to access your account details on this public forum.
To create a new case and initiate a chat, please follow these steps:
Hey @NEVEgotya
I'm sorry to hear that you were banned. Unfortunately, we don't have access to the details of your ban, but our dedicated team is here to help resolve any disputes.
Here are the steps you need to follow to reach them using the web form:
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Hey @Crazzytwinz28
I'm sorry to hear that you were banned. Unfortunately, we don't have access to the details of your ban, but our dedicated team is here to help resolve any disputes.
Here are the steps you need to follow to reach them using the web form:
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Sorry to hear about the trouble with your code. We have an article on our website that you can refer to in this case.. How to buy, use, and find your Apex Coins
Hey @tinen70279
The message could mean that there is an active sanction on your account or your device.
Unfortunately, we are not able to verify this on forums, but our dedicated team is here to help resolve any disputes.
Here are the steps you need to follow to reach them using the web form:
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Hey @Partyboy102
Unfortunately, it won't be possible to make any changes to your account if it has an active ban or other sanction.
If you wish to appeal the ban, we have a dedicated team assigned to address such disputes. To contact them, kindly follow the steps outlined in the link below and via the provided web form:
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You can contact our support team so we can check your EA account history.
If you played the game before, this means that you already had an EA account. It's not possible to play the game without it.
Your progress appears to have been reset because you unlinked your platform profile from your account. Our support team would need to check your account to confirm if that's the case.
Hey @relaxior
You can only reset account progress like that by unlinking your platform account from your EA profile. There is a warning that you must accept when making these changes. Is that what happened on your account?
Thanks again for the info. We always appreciate it, and our team will look into this.
You can always report similar profiles directly on the platform or share the link via the EA help website.
Hey @l1v1o21
Thanks for the info. For obvious reasons, I had to take down the link, but I will forward the information to the appropriate team.
Sadly, I do not have any additional details that I could share about the reason for the ban.
Hey @M1ngEZPZ
We are unable to access the specific details regarding the cause of your ban. Nevertheless, we have a dedicated team assigned to address such disputes. To contact them, kindly follow the steps outlined in the link below and via the provided web form:
Get information about your EA Account lock, ban, or suspension...
You can submit a new appeal if you have any information to share. The team will always ensure the sanction was correctly issued.