over 1 year ago - EA_Lanna - Direct link

Hi @Marzan_I505

 

I'm sorry but we won't know the details of your sanction. Can you take a look through your emails? If you were permabanned there should be an email from Terms of Service that shares the general rule broken for example: ban applied for cheating/hacking/hate speech/etc and you wouldn't be able to load up the game. 

 

This article shares more about Apex and the rules: "Play by the rules in Apex Legends" for more on that.

 

- EA_Lanna

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*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
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Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

over 1 year ago - EA_Lanna - Direct link

Hi @Marzan_I505

 

There's no information I can give you to tell you the status of your account now or in the future. We won't have that information here on the Answers HQ forums.

 

If there's no email in your inbox, chances are you're not banned. If you've any concerns about the message, fill out the webform to reach  the Terms of Service team. They handle bans and suspensions and they'll take a look into it for you. 

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds






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