about 2 years ago - EA_Kent - Direct link

Hi @wolfblade987

 

I'd like to try running through some troubleshooting steps to see if we can help stop this from happening. 

 

A good place to start out would be with the basic and advanced connectivity steps from the EA Help website. If you're still running into any lag issues after that please let me know. Thanks! 

Kent.png
about 2 years ago - EA_Kent - Direct link

Hey @bigdaddyscuba


Is this something you've been seeing a lot? If so, are you noticing any of the in-game performance icons popping up around the time it happens? 

Kent.png
about 2 years ago - EA_Kent - Direct link

Hi @BatmanViper1977


Do you also play on PS4, or are you playing on a different platform? 

Kent.png
almost 2 years ago - EA_Kent - Direct link

Thanks for the updates!

 

If you're playing on PC would you mind sharing a DxDiag so we can take a look? For more info on how to pull one up check out the EA Help website. 

 

Once you have the text file please attach it to this thread. Thanks! 

Kent.png





Recent Apex Legends Posts

about 22 hours ago - EA_Darko