about 4 years ago - EA_Illium - Direct link
@MissHazel21 Do you have a secondary Gamer tag to try Apex on to confirm if it crashes there? Also, did this happen after getting the update or trying to enable and added friends? Illium.png

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about 4 years ago - EA_Illium - Direct link
@MissHazel21 If your main console is crashing out on other profiles, based on the steps already performed you may want to look at reinitializing the Xbox. I would recommend checking with Xbox support first to see if there is any additional steps they could recommend first. Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.