over 3 years ago - EA_Illium - Direct link
@MissHazel21 Do you have a secondary Gamer tag to try Apex on to confirm if it crashes there? Also, did this happen after getting the update or trying to enable and added friends? Illium.png

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over 3 years ago - EA_Illium - Direct link
@MissHazel21 If your main console is crashing out on other profiles, based on the steps already performed you may want to look at reinitializing the Xbox. I would recommend checking with Xbox support first to see if there is any additional steps they could recommend first. Illium.png

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*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.