[2020] Wrong EA account has my Xbox linked

Hi there, @DarthQueenKit.

When you unlink an Xbox gamertag and link it to a new EA Account, you lose all progress on all EA games. That means all your Apex Legends characters would be reset. Along with any Ultimate Teams, Battlefield soldiers, Battlefront characters, etc. Due to how damaging it is to your account, we need to verify you own the account. If you're not providing enough accurate information to our account recovery team, they won't be able to verify ownership and give you access. The best I can recommend is that you try filling out that form again and make sure you add new information that could be more accurate than what you previously provided.

Hello, @Rockotaco51.

You'll need to contact a live support advisor by opening a case here. They can investigate this for you.

@PsychicMuffin89 

How did you submit a report? Did you open a case with live support or contact @EAHelp through Twitter?

@PsychicMuffin89 

Which link did you follow?

@PsychicMuffin89 

Did you get a case open, but you saw there were no support channels available?