2 months ago - EA_Mako - Direct link

Hey @Rondosaboss9,

 

We are unable to review or change any account actions here on the forums.

 

You can submit an appeal with our Terms of Service team using these steps, however if they've already completed multiple reviews and declined to remove the penalty, that would be final.

 

If the ToS team has made a final decision, there won't be any other alternatives, sorry. 

Mako.png
2 months ago - EA_Mako - Direct link

@Rondosaboss9 


Our Terms of Service team may use templated replies to make sure they're providing consistent information across similar situations, but the reviews are not automated.

 

Each review would be carried out by a different member of the ToS team. If they had declined to remove the penalty after multiple reviews, that'd be the limit of what we can do I'm afraid.

Mako.png





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