9 months
ago -
EA_Mako
-
Direct link
Hey @carlito25999,
It would be best to get in touch with support directly so they can check into this for you further.
If you create a new case here and select Game Support > Apex Legends > I want a refund or I'm looking for something I bought, you should be able to get in touch with the support team so they can see what options are available to help out here.