about 4 years ago - EA_Kent - Direct link

Hey @Groovytrons


I've seen some similar reports. I think the best option would be to reach out to EA Help to see if they have any options for moving or unlinking one of the PSN IDs. I'm afraid that's not something we would have the ability to investigate here on Answers HQ. 

 

For more details on how you can set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead, as well. 

 

 

/Kent

Kent.png
almost 4 years ago - EA_Kent - Direct link

Hey @Groovytrons


Thanks for following up. 

 

I know there are some limitations that can prevent accounts from being unlinked. It sounds like that's most likely what was happening in this case. 

 

 

/Kent

Kent.png





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