[2021] Account Was Falsely Banned for Cheating

You will need to speak to our Terms of Service team @avrona100.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

Hey @avrona100 you will need to wait for our TOS team to respond to your appeal.

Darko 

Hey @avrona100 if our TOS team has declined your appeal then there is nothing that we can do on AHQ to change this.

Darko 

Hey @avrona100 you can use the steps I shared above to raise a second appeal.

I am going to lock this thread as there is nothing more that we can do to assist with TOS-related issues on AHQ.

Darko