over 1 year ago - EA_Lanna - Direct link

Hi @m4ddy0hh

 

Thanks for reaching out. I'm afraid we're not equipped to process cheating reports through the forums, and naming and shaming players on here can lead to harassment so we ask members not to name and shame other gamers on this forum (as a result of this, we've edited out the attachment from of your post to keep your post within the forum rules, please keep those in mind for again). 

 

We do have official channels in place to receive reports and route them through to the team looking into them. This EA Help Article goes into that in more detail: "Report players for cheating, abuse, and harassment". The channels differ depending on what platform the cheating taking place on.

 

Thanks

 

- EA_Lanna

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over 1 year ago - EA_Lanna - Direct link

Hi @m4ddy0hh,   

 

Please don't get it twisted. Not facilitating witch hunts, bullying or harassment (blasting other players, naming and shaming them, etc) on our boards does not mean we don't care about tackling cheating. Clamping down on cheating is paramount to us and any reports made really do help us in this endeavor. Reports are a great way to help flag potential cheaters and cheating activities to us.

 

If you're seeing suspicious activity, cheating in-game or even hacks/exploits on shady websites, then we absolutely want to know about it. However, it's important the reports are sent through to the right channels. As I shared above, we can't action these reports on the forum, so please follow the advice I shared in my post above to report this. 

 

For more on Respawns commitment to cracking down on cheaters, please read this from the: Update on Code:Leaf, Cheating and Twitch Prime


@EA_David wrote:
 

CHEATING

We know reports of cheaters, especially in Ranked, have been a hot topic so this week we also wanted to provide a little visibility into some of the work that’s been going on behind the scenes to combat cheating:

 

  • Using machine learning to create behavior models that detect and auto ban cheaters.

  • Requiring TFA in certain regions on high risk accounts.

  • Improving detection that identifies and bans new spam accounts before they are used.

  • Ongoing work to adapt to new cheats.

  • Matchmaking that matches detected cheaters and spammers together.

  • Investigating how people party up for matches. Even if you are not specifically using a cheat, partying up with cheaters is still cheating.

  • Increasing resources whether that be people or tech.

 

As we’ve said before, the war against cheaters will be ongoing and remains a high priority for us. There will always be work to do, improvements to make, and new things to adapt to. We’d like to thank the players that have been getting involved with helping us squash cheaters over the last week whether it be submitting reports or assisting with the vetting process for suspicious behavior.

 

If you encounter a cheater you can report them here. If you can please try to capture video proof as well.

 

Understand that we are not going to discuss the details of a specific ban with players on any public forums. If you feel that you have been wrongly banned you can appeal it here.


 - EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds