[2021] Banned on Apex after getting hacked

Hey @Kriiizy,

I'm afraid we don't have a specific ETA at the moment as the Terms of Service team is taking a bit longer than usual to investigate due to a high volume of cases.

In the meantime I would definitely just suggest not to resume the case you've already submitted, as that can pull it out of their queue and delay the process.

If you do need to reach back out for anything, just be sure to open a new, separate case instead. Thanks for the continued patience in the meantime.

@Kriiizy No worries! That was more of a general heads up, just in case you reach out about a separate issue or for an update.

Otherwise, it's just making its way through the TOS queue currently so I'd just keep an eye on your email for an update from them.