3 months ago - EA_Illium - Direct link
Hi @kotubirimiyimben, To confirm was your account linked to a previous EA account?


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3 months ago - EA_Illium - Direct link

Hi @kotubirimiyimben 

 

We can't remove the cooldown for linking and unlinking accounts, this is applied across all EA accounts. 

 

Once the time is up, to attempt to recover items you will want to relink the account to its original EA account. For more information on linking and unlinking accounts check out our help articles:

 

Thanks!


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Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.