12 days ago - EA_QueenBee - Direct link
Hey @INS_StoneD,

Did they give any more context as to what could be causing the issue? Usually in the email they send they give a little more context.

It doesn't seem like a chat issue, it might be that your username is considered inappropriate. "Stoned" does have connotations to drugs, after all.

I'm just guessing here though. We can't help with or look into bans here on the forums. Maybe our terms of service team can provide some more information?

EA_QueenBeeAHQ.png



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12 days ago - EA_QueenBee - Direct link
@INS_StoneD,

Looking at that email, I'm confident in saying that it's the name that's causing issues. I'd change it to something else (and if you play via Steam, I'd change it there too just in case).

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
12 days ago - EA_QueenBee - Direct link

@INS_StoneD,

 

You can change your EA username here. Just hit edit next to basic information. As for everywhere else, I assume they all have their own systems. You can see what you have linked here,

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
12 days ago - EA_QueenBee - Direct link
@INS_StoneD,

That's very possible. Just remember to change it before you get into a game I suppose.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
12 days ago - EA_QueenBee - Direct link

@INS_StoneD,

 

If you want to reach out, you can do so pretty directly here.


EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other





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