over 2 years ago - EA_Kent - Direct link

Hey @K34G4N3001

 

I think it would be best to reach out to the EA Help team so they can take a look at your account. I'm afraid this isn't something we'd really be able to investigate here on Answers HQ. 

 

You can find more details on how to set up a case with them at the EA Help website

Kent.png
over 2 years ago - EA_Kent - Direct link

@K34G4N3001 

 

Hmm, I see. I think there might have been some confusion. If there are issues with matchmaking that would make sense since we would really have to pass that along as feedback. 

 

However, if someone else was able to access your account that is something that the EA Help team should look into. I'd recommend following up with them to see if they can help make sure the account is secure and nobody else is able to log into it. 

Kent.png





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