[2021] pc account wiped to level one after having to log back in.

@vyood Do you play from Steam or Origin? To confirm did you get this message when launching the game, or after playing a match?

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@vyood Wanted to confirm if this was still happening?

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@vyood 

If you run into any more issues please make a new post and we can provide any relevant information available on the issue.  

 

Or you can reach out to an advisor with the contact information below.  

 

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.    
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• Facebook - You can select the 'send message' option on the accounts home page 

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.