[2023] Resurrection launch bundle error

Hey @peytonio555,

 

Just to clarify, the actual error here is, "Core item already owned", which is an error that appears when you're unable to purchase a bundle because you already own one or more of the individual items in that bundle. 

 

Generally we would see this in situations where one of the skins is owned, for example, preventing the bundle from actually being purchased.

 

If you had actually been charged for the full bundle with the prior purchase attempt and haven't received it, our support team will need to check into this further.

 

You can open a new case using the steps on the EA Help website to get in touch with our support team so they can take a look at your account and the order, thanks!