over 3 years ago - EA_Kent - Direct link

@SizzlinSuitor 

 

Got it! Thanks for following up. 


When you have the chance would you mind sharing a DxDiag so we can take a look? You can find more details on how to pull one up over at the EA Help website. Once you have the text file please attach it to this thread. 


Thanks!

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

@SizzlinSuitor 

 

Much appreciated! Were you able to try starting up your PC in a Clean Boot to see if that makes any difference at all? If there's anything else running which could be interfering with EAC that may help to get around it. 

 

For more information on how to set up a Clean Boot check out the EA Help website. Please let me know how that goes once you've had the chance to give it a try. 

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

@SizzlinSuitor 

 

Thanks for giving it a shot. What is the full error message you've been getting? Would you be able to share a screenshot of what you're seeing? 

 

 

/Kent

Kent.png





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