Hi there, @missjessyka123.
We're not able to make changes to the account without verifying you own it. You can try going through the account recovery process to potentially get access back to it. Details on that can be found here: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account.
Hello, @Revell1994
The only way to get this resolved is to go through the account recovery process that I mentioned previously.
Hi @lordorgalorg,
I'll close this thread out here to help limit necroposting. The steps to recover an EA account are listed in the guide @EA_Aljo shared; I can't log in to my EA Account. Take a look at the suggestions shared under the heading that most match the scenario you're experiencing and give them a try.
If you hit a snag getting into the account and updating your EA account information, you'll need the help of the EA Help Support Team. Follow the steps outlined in this EA Help Guide to fill out a support ticket: How to contact EA Help for support
Thanks,
- EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
devtrackers.gg