over 4 years ago - EA_Aljo - Direct link

Hi there, @missjessyka123.

 

We're not able to make changes to the account without verifying you own it. You can try going through the account recovery process to potentially get access back to it. Details on that can be found here: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account.

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over 3 years ago - EA_Aljo - Direct link

Hello, @Revell1994 

 

The only way to get this resolved is to go through the account recovery process that I mentioned previously.

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over 1 year ago - EA_Lanna - Direct link

Hi @lordorgalorg

 

I'll close this thread out here to help limit necroposting. The steps to recover an EA account are listed in the guide @EA_Aljo shared; I can't log in to my EA Account. Take a look at the suggestions shared under the heading that most match the scenario you're experiencing and give them a try. 

 

If you hit a snag getting into the account and updating your EA account information, you'll need the help of the EA Help Support Team. Follow the steps outlined in this EA Help Guide to fill out a support ticket: How to contact EA Help for support

 

Thanks, 

 

- EA_Lanna

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