over 3 years ago - EA_Kent - Direct link

Hi @BasedKiliK


When you've got a chance would you mind posting a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 

 

Thanks!

 

 

/Kent

over 3 years ago - EA_Kent - Direct link

@BasedKiliK 

 

Got it, thanks!

 

When you have the chance could you try setting up a Clean Boot on your PC to see if that helps at all? If there's something else running that might be causing the frame rate to cap that may help to get around it. For more information on how to set one up check out the EA Help website

 

Let me know how that goes once you've had the chance to give it a shot. 

 

Thanks!

 

 

/Kent

over 3 years ago - EA_Kent - Direct link

@BasedKiliK,

 

That is pretty weird. In your DxDiag I did notice there's a display adapter listed for Citrix Indirect Display. Do you currently have a virtual monitor set up through Citrix? 

 

 

/Kent