about 2 years ago - EA_Illium - Direct link

Hi @NRG_itscentrix We are unable to refund purchases handled from a different platform (similar to purchases made on a Playstation or Xbox), I would recommend reaching out to our support so they can look into what options may be available.

 

EA Help on Twitter 

https://twitter.com/EAHelp 

 

Live-Support (Phone, Chat, Email) 

https://help.ea.com/en/contact-us/ 

 

Thanks!

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