Hi @0Atel0,
Bans aren't something we're able to help with from the forum. I'm not sure where you've sent emails to but just in case - if you do think your account got banned by mistake - you can contact the ToS team to appeal the ban here.
If you already have hit up that ban appeal, it's a matter of keeping an eye on your email. The general response time may vary but the ToS team will aim to respond as soon as they can.
- EA_Lanna
____________________________________________________________
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.